Mass General Brigham’s “Agentic Hospital” Deployment — Powering the First Multi-Agent Clinical Workflow

For years, hospital staff were drowning in the “Documentation Swamp.” Doctors and nurses spent 40% of their day on “Chart Review”—reading old notes to find clues for a diagnosis. This “Clerical Gap” led to physician burnout and, more dangerously, “Diagnostic Lag,” where early signs of chronic illness were missed in the sea of paperwork.

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